
Designers
Designers
Ruoyan Wang (me)
Juliet Wu
Uranda Xue
Anica Qian
Ruoyan Wang (me)
Juliet Wu
Uranda Xue
Anica Qian
Ruoyan Wang (me)
Juliet Wu
Uranda Xue
Anica Qian
Duration
Duration
2024 Apr-Aug
2024 Apr-Aug
2024 Apr-Aug
Context
This is a service design of Pasadena Senior Center particularly on the layout and the process for introvert elders to join in the community comfortably. Along with a homepage redesign of the existing website that provide an additional way for elders to get to know the layout, the events, and join the Senior Center online.
Problem Statement
How might we increase community engagement for introvert elders who live alone?
Researches

According to Wold Organization of Health, by 2050, the world's population of people aged 60 years and older will reach 2.1 billion.
96% of those aged over 65 live in their own home, 4% live in care homes
According to American Association of Retired Persons, social isolation: “feeling detached from support groups of family, friends and community have a 26 percent increased risk of early death.”
According to Senior Services of America, most elderly are looking for a sense of self, purpose and community.
According to Wold Organization of Health, by 2050, the world's population of people aged 60 years and older will reach 2.1 billion.
Number of people of over 65 years in one-person households increased by 17% in 20 years
96% of those aged over 65 live in their own home, 4% live in care homes
According to American Association of Retired Persons, social isolation: “feeling detached from support groups of family, friends and community have a 26 percent increased risk of early death.”
According to Senior Services of America, most elderly are looking for a sense of self, purpose and community.
According to Wold Organization of Health, by 2050, the world's population of people aged 60 years and older will reach 2.1 billion.
96% of those aged over 65 live in their own home, 4% live in care homes
According to American Association of Retired Persons, social isolation: “feeling detached from support groups of family, friends and community have a 26 percent increased risk of early death.”
According to Senior Services of America, most elderly are looking for a sense of self, purpose and community.
According to Wold Organization of Health, by 2050, the world's population of people aged 60 years and older will reach 2.1 billion.
96% of those aged over 65 live in their own home, 4% live in care homes
According to American Association of Retired Persons, social isolation: “feeling detached from support groups of family, friends and community have a 26 percent increased risk of early death.”
According to Senior Services of America, most elderly are looking for a sense of self, purpose and community.

According to Wold Organization of Health, by 2050, the world's population of people aged 60 years and older will reach 2.1 billion.
96% of those aged over 65 live in their own home, 4% live in care homes
According to American Association of Retired Persons, social isolation: “feeling detached from support groups of family, friends and community have a 26 percent increased risk of early death.”
According to Senior Services of America, most elderly are looking for a sense of self, purpose and community.
According to Wold Organization of Health, by 2050, the world's population of people aged 60 years and older will reach 2.1 billion.
Number of people of over 65 years in one-person households increased by 17% in 20 years
96% of those aged over 65 live in their own home, 4% live in care homes
According to American Association of Retired Persons, social isolation: “feeling detached from support groups of family, friends and community have a 26 percent increased risk of early death.”
According to Senior Services of America, most elderly are looking for a sense of self, purpose and community.
Archetype



With the support of AI tool, we summarized our key interview findings into affinity mapping.
Research Insights

Service Blueprint

User Scenario

Story Board

Original Physical Space
We went to the Pasadena senior center for a field research
We went to the Pasadena senior center for a field research

Design Considerations

Paper Prototype

Final Layout Redesign

Layout Snapshots
Based on our research, we found that more elders are starting to learn the use technology. Providing an additional channel for those elders is also essential, so we decided to redesign the layout and flow of senior center's homepage.
If all the space are so isolated, elders outside would not know what's going on in the activity areas, how can we let elders
User Flow
User Flow

Low-fidelity Designs
Low-fidelity Designs


Get to know the space - Virtual Tour
Enable elders to get to know the center through virtual tour without needing to come in-person.
Get to know the space - Virtual Tour
Enable elders to get to know the center through virtual tour without needing to come in-person.
Get to know the space - Virtual Tour
Enable elders to get to know the center through virtual tour without needing to come in-person.
Get to know the space - Virtual Tour
Enable elders to get to know the center through virtual tour without needing to come in-person.





