Designer

Designer

Ruoyan Wang
Ruoyan Wang

Duration

Duration

2024 Sep-Dec
2024 Sep-Dec

CONTEXT

CONTEXT

WellWire is a health and nutrition platform for middle-aged users to manage their well-being and chronic conditions. Integrated with a physical device, it tracks personal and family health in one place, combining wellness and connectivity for better health management.


WHY?

As I grow, I’ve become more aware of the importance of health—not just for me, but for those I love. Every “Stay healthy” from family reminds me of our shared worries. Seeing my parents’ rising abnormal indexes made me realize how little we truly understand about their health—an eye-opening gap that led to the beginning of Wellwire.

Wellwire is a health and nutrition platform for middle-aged users to manage their well-being and chronic conditions. Integrated with a physical device, it tracks personal and family health in one place, combining wellness and connectivity for better health management.

WHY?

As I grow, I’ve become more aware of the importance of health—not just for me, but for those I love. Every “Stay healthy” from family reminds me of our shared worries. Seeing my parents’ rising abnormal indexes made me realize how little we truly understand about their health—an eye-opening gap that led to the beginning of Wellwire.

Design Preview

Design Preview

Customized Widgets

Food Snap

Condition

Problem Statement

Problem Statement

How might we enable middle-aged individuals to conveniently manage their own and their family's daily health and medical needs in a comprehensive and proactive way?

How might we enable middle-aged individuals to conveniently manage their own and their family's daily health and medical needs in a comprehensive and proactive way?

How might we enable middle-aged individuals to conveniently manage their own and their family's daily health and medical needs in a comprehensive and proactive way?

Jump to see my solution

Jump to see my solution

Jump to see my solution

Process

90% of the U.S's $4.5 trillion in annual health care expenditures are for people with chronic and mental health condition.

In 2019, 53.8% of adults aged 18─34 years had at least one chronic condition, and 22.3% had more than one condition

90% of the U.S's $4.5 trillion in annual health care expenditures are for people with chronic and mental health condition.

In 2019, 53.8% of adults aged 18─34 years had at least one chronic condition, and 22.3% had more than one condition

THIS LEAD TO:

THIS LEAD TO:

THIS LEAD TO:

The increasing development of telehealth industry

Health monitor app: around 250–350 million user - 45 years old+
Nutrition and diet app: around 200–250 million users - 18-44 years old

The increasing development of telehealth industry

Health monitor app: around 250–350 million user - 45 years old+
Nutrition and diet app: around 200–250 million users - 18-44 years old

The increasing development of telehealth industry

Health monitor app: around 250–350 million user - 45 years old+
Nutrition and diet app: around 200–250 million users - 18-44 years old

The increasing development of telehealth industry

Health monitor app: around 250–350 million user - 45 years old+
Nutrition and diet app: around 200–250 million users - 18-44 years old

Middle age seems to be a key health conscious point for lots of people.
From there, I conducted 3 interviews and came up with a User Archetype

Middle age seems to be a key health conscious point for lots of people.
From there, I conducted 3 interviews and came up with a User Archetype

Middle age seems to be a key health conscious point for lots of people.
From there, I conducted 3 interviews and came up with a User Archetype

Middle age seems to be a key health conscious point for lots of people.
From there, I conducted 3 interviews and came up with a User Archetype

hmmm, so what are the Current Platforms?

hmmm, so what are the Current Platforms?

K health

Careclinic

Teladoc health

Centralize on connecting user with health providers

Centralize on connecting user with health providers

Connecting user with health providers

Centralize on connecting user with health providers

Convenient & affordable health service

Convenient & affordable health service

Convenient & affordable health service

Time consuming to connect & usability issues

Time consuming to connect & usability issues

Time consuming to connect & usability issues

MySymptoms

CalAi

Yuka

Or document food intake/symptom

Or document food intake/symptom

Or document food intake/symptom

Or document food intake/symptom

Easy documentation with brief analysis

Easy documentation with brief analysis

Limited database & no medical relation

Limited database & no medical relation

But none of these can provide a holistic view to
let users understand their health comprehensively

But none of these can provide a holistic view to let users understand their health comprehensively

This is where Wellwire come into play

This is where Wellwire come into play

Problem Insights

Problem Insights

  1. Whenever users go to doctors, they normally just explain their symptoms based on their memory. But specific questions related to duration, any pattern, severity may not accurately explained.

  1. Whenever users go to doctors, they normally just explain their symptoms based on their memory. But specific questions related to duration, any pattern, severity
    may not accurately explained.

  1. Whenever users go to doctors, they normally just explain their symptoms based on their memory. But specific questions related to duration, any pattern, severity
    may not accurately explained.

  1. Users may not aware of the connection between their daily health behavior to the symptoms.

  1. Users may not aware of the connection between their daily health behavior to the symptoms.

  1. Users may not aware of the connection between their daily health behavior to the symptoms.

  1. The misleading online health information often cause confusion and unneeded panic. Too general, not based on different personal circumstance.

  1. The misleading online health information often cause confusion and unneeded panic. Too general, not based on different personal circumstance.

  1. The misleading online health information often cause confusion and unneeded panic. Too general, not based on different personal circumstance.

  1. Unable to keep track of family member’s health status (e.g parents, children), increase worries especially users who are distant apart from their family.

  1. Unable to keep track of family member’s health status (e.g parents, children), increase worries especially users who are distant apart from their family.

  1. Unable to keep track of family member’s health status (e.g parents, children), increase worries especially users who are distant apart from their family.

Problem Insights

  1. Whenever users go to doctors, they normally just explain their symptoms based on their memory. But specific questions related to duration, any pattern, severity may not accurately explained.

  1. Users may not aware of the connection between their daily health behavior to the symptoms.

  1. Misleading online health information often cause confusion and unneeded panic. Too general, not based on different personal circumstance.

  1. Unable to keep track of family member’s health status (e.g parents, children), increase worries especially users who are distant apart from their family.

How can we make it easy for the elderly to track their daily health without the burden of learning a tech-heavy app?

How can we make it easy for the elderly to track their daily health without the burden of learning a tech-heavy app?

How can we make it easy for the elderly to track their daily health without the burden of learning a tech-heavy app?

Smart glasses to capture at one shot?
Still takes learning…

Smart glasses to capture at one shot?
Still takes learning…

Smart glasses to capture at one shot?
Still takes learning…

A product should align with users' natural health habits, as elders
generally prioritize tracking key health indicators over detailed food intake.

A product should align with users' natural health habits, as elders
generally prioritize tracking key health indicators over detailed food intake.

A product should align with users' natural health habits, as elders generally prioritize tracking key health indicators over detailed food intake.

MoSCoW

MoSCoW

Must Have

Must Have

Must Have

  • Daily food intake

  • Health check in

  • Symptom tracking

  • Hardware

    integration

  • Daily food intake

  • Health check in

  • Symptom tracking

  • Hardware

    integration

  • Daily food intake

  • Health check in

  • Symptom tracking

  • Hardware

    integration

Should Have

Should Have

Should Have

  • Ai driven Health tips

  • Health report

  • Alert for change

  • Manage multiple

    profile

  • Ai driven Health tips

  • Health report

  • Alert for change

  • Manage multiple

    profile

  • Ai driven Health tips

  • Health report

  • Alert for change

  • Manage multiple

    profile

Could Have

Could Have

Could Have

  • Doctor note

    documentation

  • Link with or
    medical provider

  • Doctor note

    documentation

  • Link with or
    medical provider

  • Doctor note

    documentation

  • Link with or
    medical provider

Won't Have

Won't Have

Won't Have

  • Triage

  • Goal setting

  • Virtual Consultations

  • Location Tracking
    for Emergency

  • Mood Tracking

  • Therapy Integration

  • Appointment
    Scheduling

  • Fitness Tracker

  • Triage

  • Goal setting

  • Virtual Consultations

  • Location Tracking
    for Emergency

  • Mood Tracking

  • Therapy Integration

  • Appointment
    Scheduling

  • Fitness Tracker

  • Triage

  • Goal setting

  • Virtual Consultations

  • Location Tracking
    for Emergency

  • Mood Tracking

  • Therapy Integration

  • Appointment
    Scheduling

  • Fitness Tracker

Mid-Fidelity Designs

Mid-Fidelity Designs

User Testing

User Testing

User Testing

Key changes:


  • Change the function name from document to food snap (document feels like it's for everything)


  • The initial layout of dashboard is too confusing: separate medicine from food.


  • The cute avatar doesn't fit the target audiences.

Key changes:


  • Change the function name from document to food snap (document feels like it's for everything)


  • The initial layout of dashboard is too confusing: separate medicine from food.


  • The cute avatar doesn't fit the target audiences.


  • Change the function name from document to food snap (document feels like it's for everything)


  • The initial layout of dashboard is too confusing: separate medicine from food.


  • The cute avatar doesn't fit the target audiences.

Key changes:


  • Change the function name from document to food snap (document feels like it's for everything)


  • The initial layout of dashboard is too confusing: separate medicine from food.


  • The cute avatar doesn't fit the target audiences.

Design System

Design System

Design System

Final Designs: Key Features

Final Designs: Key Features

Final Designs: Key Features

Dashboard Overview

Clear display of health overview,

switch between personas

Dashboard Overview

Clear display of health overview,

switch between personas

Dashboard Overview

Clear display of health overview,

switch between personas

Intake Documentation

Simple documentation of

daily intake and analysis

Intake Documentation

Simple documentation of

daily intake and analysis

Intake Documentation

Simple documentation of

daily intake and analysis

Body Condition Overview

Early discovery of any condition

patterns to be alerted

Body Condition Overview

Early discovery of any condition

patterns to be alerted

Body Condition Overview

Early discovery of any condition

patterns to be alerted

Insights Discovery

Relationship between intake

and conditions

Insights Discovery

Relationship between intake

and conditions

Insights Discovery

Relationship between intake

and conditions

Smart Product


Integrate with smart blood pressure, auto-sync with the app. For elder family members, this allows the guardian to keep track of their blood pressure easily.

Smart Product

Integrate with smart blood pressure, auto-sync with the app. For elder family members, this allows the guardian to keep track of their blood pressure easily.

Smart Product


Integrate with smart blood pressure, auto-sync with the app. For elder family members, this allows the guardian to keep track oftheir blood pressure easily.

Smart Product

Integrate with smart blood pressure, auto-sync with the app. For elder family members, this allows the guardian to keep track of their blood pressure easily.

Food Snap


4 options of simple food intake documentation

Food Snap


4 options of simple food intake documentation

Food Snap

4 options of simple food intake documentation

Customized Widget

Dashboard


Overview of your daily health that's most meaningful to you

Customized Widget Dashboard

Overview of your daily health that's most meaningful to you

Customized Widget

Dashboard

Overview of your daily health that's most meaningful to you

Condition Documentation &Analysis


Document any body discomfort. Support 3 ways of data visualization, allowing easy and discovery of any pattern.

Condition Documentation &Analysis

Document any body discomfort. Support 3 ways of data visualization, allowing easy and discovery of any pattern.

Condition Documentation

& Analysis


Document any body discomfort.Support 3 ways of data visualization, allowing easy and discovery of any pattern.

Condition Documentation &Analysis

Document any body discomfort. Support 3 ways of data visualization, allowing easy and discovery of any pattern.

Insights & Ai Assistant


Visualize your intake, health insights regarding relation between intake and conditions.


With the health data AI assistant can provide smart and customized health suggestions.

Insights & Ai Assistant

Visualize your intake, health insights regarding relation between intake and conditions.

With the health data AI assistant can provide smart and customized health suggestions.

Insights & Ai Assistant

Visualize your intake, health insights regarding relation between intake and conditions.

With the health data AI assistant can provide smart and customized health suggestions.