Designer

Designer

Ruoyan Wang
Ruoyan Wang

Duration

Duration

2024 Sep-Dec
2024 Sep-Dec

Design Process

Design Process

Secondary Research
Interview
Persona
Competitive Analysis
White Position Mapping
User Stories
Feature Prioritization
Low-Fidelity Design
Mid-Fidelity Design
High-Fidelity Design
Secondary Research
Interview
Persona
Competitive Analysis
White Position Mapping
User Stories
Feature Prioritization
Low-Fidelity Design
Mid-Fidelity Design
High-Fidelity Design

CONTEXT

Wellwire is a health and nutrition platform for middle-aged users to manage their well-being and chronic conditions. Integrated with a physical device, it tracks personal and family health in one place, combining wellness and connectivity for better health management.


WHY?

As I grow, I’ve become more aware of the importance of health—not just for me, but for those I love. Every “Stay healthy” from family reminds me of our shared worries. Seeing my parents’ rising abnormal indexes made me realize how little we truly understand about their health—an eye-opening gap that led to the beginning of Wellwire.

Micro Interactions

Customized Widgets

Food Snap

Condition

Process

90% of the U.S's $4.5 trillion in annual health care expenditures are for people with chronic and mental health condition.

In 2019, 53.8% of adults aged 18─34 years had at least one chronic condition, and 22.3% had more than one condition

90% of the U.S's $4.5 trillion in annual health care expenditures are for people with chronic and mental health condition.

In 2019, 53.8% of adults aged 18─34 years had at least one chronic condition, and 22.3% had more than one condition

THIS LEAD TO:

The increasing development of telehealth industry

Health monitor app: around 250–350 million user - 45 years old+
Nutrition and diet app: around 200–250 million users - 18-44 years old

Middle age seems to be a key health conscious point for lots of people.


From there, I conducted 3 interviews and came up with a persona

How might we enable middle-aged individuals to conveniently manage their own and their family's daily health and medical needs in a comprehensive and proactive way?

hmmm, so what are the Current Platforms?

K health

Careclinic

Teladoc health

Centralize on connecting user with health providers

Centralize on connecting user with health providers

Convenient & affordable health service

Time consuming to connect & usability issues

MySymptoms

CalAi

Yuka

Or document food intake/symptom

Easy documentation with brief analysis

Limited database & no medical relation

But none of these can provide a holistic view to
let users understand their health comprehensively

This is where Wellwire come into play

Problem Insights

1. Whenever users go to doctors, they normally just explain their symptoms based on
their memory. But specific questions related to duration, any pattern, severity
may not accurately explained.


2. Users may not aware of the connection between their daily health behavior
to the symptoms.

3. Misleading online health insights often cause confusion and unneeded panic.
Too general, not based on different personal circumstance.


  1. Unable to keep track of family member’s health status (e.g parents, children),

increase worries especially users who are distant apart from their family.

1. Whenever users go to doctors, they normally just explain their symptoms based on
their memory. But specific questions related to duration, any pattern, severity
may not accurately explained.


2. Users may not aware of the connection between their daily health behavior
to the symptoms.

3. Misleading online health insights often cause confusion and unneeded panic.
Too general, not based on different personal circumstance.


  1. Unable to keep track of family member’s health status (e.g parents, children),

increase worries especially users who are distant apart from their family.

Thinking: How can we make it easy for the elderly to track their
daily health without the burden of learning a tech-heavy app?

Thinking: How can we make it easy for the elderly to track their
daily health without the burden of learning a tech-heavy app?

Smart glasses to capture at one shot?
Still takes learning…

Smart glasses to capture at one shot?
Still takes learning…

A product should align with users' natural health habits, as elders
generally prioritize tracking key health indicators over detailed food intake.

MoSCoW

Must Have

  • Daily food intake

  • Health check in

  • Symptom tracking

  • Hardware

    integration

  • Daily food intake

  • Health check in

  • Symptom tracking

  • Hardware

    integration

Should Have

  • Ai driven Health tips

  • Health report

  • Alert for change

  • Manage multiple

    profile

  • Ai driven Health tips

  • Health report

  • Alert for change

  • Manage multiple

    profile

Could Have

  • Doctor note

    documentation

  • Link with or
    medical provider

  • Doctor note

    documentation

  • Link with or
    medical provider

Won't Have

  • Triage

  • Goal setting

  • Virtual Consultations

  • Location Tracking
    for Emergency

  • Mood Tracking

  • Therapy Integration

  • Appointment
    Scheduling

  • Fitness Tracker

  • Triage

  • Goal setting

  • Virtual Consultations

  • Location Tracking
    for Emergency

  • Mood Tracking

  • Therapy Integration

  • Appointment
    Scheduling

  • Fitness Tracker

Low Fidelity Designs

Mid-Fidelity Designs

User Testing

Design System

Final Designs: Key Features

Dashboard Overview

Clear display of health overview,

switch between personas

Intake Documentation

Simple documentation of

daily intake and analysis

Body Condition Overview

Early discovery of any condition

patterns to be alerted

Insights Discovery

Relationship between intake

and conditions

Smart Product


Integrate with smart blood

pressure, auto-sync with

the app. For elder family

members, this allows the

guardian to keep track of

their blood pressure easily.

Food Snap


4 options of simple

food intake documentation

Customized Widget

Dashboard


Overview of your daily

health that's most

meaningful to you

Condition Documentation

& Analysis


Document any body discomfort.

Support 3 ways of data

visualization, allowing easy and

easrly discovery of any pattern.

Insights & Ai Assistant


Visualize your intake,

health insights regarding

relation between intake

and conditions.


With the health data

AI assistant can provide smart and customized health suggestions.